Frequently Asked Questions

An AI voice agent is a conversational system that answers phone calls and interacts with callers naturally. Unlike traditional voicemail or phone trees, our agents understand natural speech, answer questions, book appointments, qualify leads, and transfer urgent calls to your team — all 24/7.

We're not a faceless tech company. You work directly with the founders, Stefano and Douglas. We build custom solutions specifically for your business — not templates. We care about your results, not just transactions. Every dollar you spend is meant to grow your business.

We specialize in service-based businesses: dental offices, med spas, law firms, restaurants, salons, and home services. Any business that relies on appointments, consultations, or customer service can benefit from our AI solutions. If you're not sure, book a call and let's talk.

Most projects launch within 7-14 business days. Voice agents and chatbots can go live in as little as 48 hours. Websites and full automation setups take a bit longer. We'll give you a specific timeline after our initial call.

Yes. We integrate with most popular booking systems (Acuity, Calendly, etc.), CRMs (Salesforce, Pipedrive, etc.), and business tools. If we don't support something, we can build a custom integration. Compatibility is one of our first questions.

Your data is encrypted in transit and at rest. We comply with industry standards for data security and privacy. We don't sell your data or use it for AI training without explicit permission. For specific compliance needs (HIPAA, CCPA, etc.), we can discuss during your consultation.

Yes. Our agents understand accents, dialects, background noise, and complex requests. If a conversation gets too complex, the AI knows when to transfer to a human. We train each agent on your specific business workflows and FAQs.

Yes, there's a one-time setup fee that covers AI training, system integration, testing, and a launch session with our team. This ensures your agent is properly configured from day one. We'll quote the exact amount after understanding your needs.

Absolutely. Change plans anytime. We'll prorate the difference so you only pay for what you use. No penalties, no hassles.

That's our Custom plan. Pick and choose any services, add multi-location support, API integrations, white-label options, or anything else you need. We'll build it and quote accordingly.

Support depends on your plan. Starter includes email support. Growth includes priority support. Premium includes 24/7 dedicated support and direct founder access. All plans include initial training and ongoing optimization.

We track metrics like call volume, appointment bookings, lead quality, and customer satisfaction. Most plans include monthly or weekly reports. Premium plans get real-time analytics dashboards so you can see results as they happen.

Yes. All plans are month-to-month with no long-term contracts. Cancel anytime without penalties. That said, most clients stay because they see results.

Book a free call with our team. We'll ask about your business, goals, and current pain points. Then we'll recommend a plan and timeline. No pressure, no obligation — just a real conversation about how we can help.